Business Impact Analysis
by
Maggie Knight, Director – Business
Infrastructure and BCP/DR Services
A
business impact analysis (BIA) is a process
utilized by companies to identify the effect of
external and internal impacts upon the business
functions within your organization. This process
will help to establish which business functions
are the most critical to your company’s survival
in the event of a failure or business
disruption. It is only by identifying and
understanding risk and impact of various
scenarios to your business that you will get a
full picture of your vulnerabilities. This in
turn will allow you to focus your technology and
business planning and spending.
Comparatively, a risk analysis involves the most
probable threats to an organization and
analyzing the related vulnerabilities of the
organization to those threats. It includes
evaluating existing physical and environmental
security and controls while assessing their
adequacy relative to the potential threats to
the organization.
Business impact analysis involves identifying
the critical business functions within the
organization and determining the impact of not
performing the business function beyond the
maximum acceptable outage. Criteria that may be
used in the BIA evaluation process include:
customer service; internal operations; legal and
financial.
The
value of the BIA development is dependent upon
the participation of the entire organization.
Interviewing key production or functional
managers who are close to the day to day
operations, as well as senior management who
have the long term vision will ensure that the
BIA is structured to account for the big
picture. It is important to review and
prioritize the BIA findings with the team’s
input.
After the BIA has been completed by all
functional areas of the business, the team
should be able to assign Recovery Time
Objectives (RTO) to each function based on the
responses. The RTO is the time within which the
function must be back in operation or negative
impact to the business will result. This allows
you to assign risk levels and the costs
associated to the disruption.
Completion of the BIA allows you to focus on the
key business areas in your Disaster Recovery and
Business Continuity Planning. It insures that
the key business operations are maintained
during a disruption of service, and avoids
concentrating on areas that may not have the
greatest fiscal impact.
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